Privacy Policy
Information We Collect
Berrios te da más created this privacy statement to demonstrate our commitment to privacy. This policy applies to information collected in Berrios' showrooms and online in our website. We collect information from you when you register on our site, visit our showrooms, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google, as a third-party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We may collect various types of personal information to enhance your experience and provide our services. This includes information you provide directly, such as your name, email address, phone number, billing and shipping address, payment details, purchase history, customer service communications, and responses to surveys or stated preferences. We also automatically collect information like your ****IP address, browser or device type, pages visited, shopping cart activity, cookies and pixel data, as well as your location and time zone. Additionally, we may receive information from third parties, including advertising platforms (such as Google, Meta, and TikTok), payment processors, shipping and logistics partners, and social media platforms if you choose to connect your accounts.
How We Use Your Information
Your information may be used for various purposes, including fulfilling and delivering your orders, personalizing your shopping experience, providing customer support, improving our website and product offerings, and processing payments while detecting and preventing fraud. We may also use your information to send marketing emails, SMS messages, or app notifications, and to administer contests, surveys, or promotions. Additionally, your information may be used to comply with legal obligations. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by texting “STOP” to opt out of SMS messages.
Legal Basis for Processing (If Applicable)
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on lawful grounds, which may include your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests.
Data Sharing & Disclosure
We do not sell your personal information. However, we may share your data with trusted third parties to support our operations, including payment gateways and processors, logistics and shipping providers, advertising platforms such as Meta and Google, customer service platforms like CRM and live chat tools, and analytics and reporting services. These third parties are contractually obligated to use your data solely for the purposes specified and to safeguard your privacy in accordance with applicable data protection laws.
Use of Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies, web beacons, and pixels to remember cart contents and preferences, measure ad performance, track abandoned carts, customize your experience and understand traffic behavior. You can control cookie preferences in your browser or via our Privacy Preferences Center.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. As part of our commitment to protecting your privacy, we comply with the California Online Privacy Protection Act and have implemented appropriate safeguards. Accordingly, we do not share your personal information with outside parties without your consent.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or update it; request its deletion; object to marketing communications; withdraw your consent; and request data portability. If you are a resident of California, you may also exercise additional rights under the California Consumer Privacy Act (CCPA/CPRA). To submit a request related to your data rights, please contact us using the information provided below.
Children’s Privacy
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If we become aware of such data, we will delete it promptly.
Data Security
We implement robust technical, administrative, and physical safeguards to protect your personal data. These measures include SSL encryption, PCI-compliant payment processing, role-based access controls, and regular vulnerability scans to ensure system security. Additionally, we do not store credit card numbers or sensitive financial information after your transaction is processed, further enhancing the safety of your data.
Cross-Border Transfers
Your information may be transferred to and stored on servers located in the United States or in other jurisdictions where our partners operate. We take appropriate measures to ensure that your data is adequately protected in accordance with applicable data privacy laws.
SMS & Abandoned Cart Notifications
If you opt into SMS, we may send cart reminders and order updates using automated technology. Consent is not a condition of purchase. Message and data rates may apply. We do not share SMS opt-in data with third parties.
Third-Party Links
Our site may include links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.
Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions or wish to exercise your privacy rights, contact us at:
📞 (787) 653-9393
📧 info@berriospr.com
🌐 https://berrios.pr/contact
PO BOX 674
Cidra, PR 00739
USA